FAQ

Questions, answered

Is Moving & Junk the provider?

No. Moving & Junk is a marketplace. Mover / haulers are independent businesses who set their own prices, availability and methods.

What does it cost?

Buyer fee 8.5% · seller commission 5%. Basic listings are free. See the fees page for every line.

How do I pay?

Through Stripe checkout. Card details go to Stripe, never to us or the seller.

How are mover / haulers checked?

Only through the checks shown on their profile, each with source and date. A Basic listing has no checks; interview and check references yourself.

Why are there so few listings?

This marketplace is new and we do not invent listings or reviews. If you are a mover / hauler, you can be one of the first listed.

How do I sign in?

When you create an account we give you an account key. Paste it on the sign-in page on any device. Keep it private.

How do refunds work?

See the disputes and refund policy. A disputed payment is held until the dispute is decided.

My business is listed and I did not add it.

Profiles marked Unclaimed come from public open data. You can claim it for free or remove it with one click from the profile page.

How do I delete my data?

Email privacy@eliteaiempire.com. California residents have CCPA rights described in the privacy policy.